Privacy Policy

Last Updated: December 3, 2025

Batel Azriel Boutique (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and share information when you visit or make a purchase from our website.

1. Who We Are

• Business Name: Batel Azriel Boutique
• Address: Esther HaMalka 67, Modi’in, Israel
• Contact Phone: 050-833-8292
• Contact Email: batelazriel5@gmail.com

2. Information We Collect

We collect the following personal information (“Personal Data”) to provide our services:

• Contact Information: Full name, email address, phone number, and physical address (shipping and billing).
• Payment Information: We do not store your complete credit card details on our servers. All payment transactions are processed securely by iCount, a third-party payment processor compliant with strict security standards (PCI-DSS).
• Browsing Information: We collect non-personal technical data such as your IP address, browser type, and device information to improve your user experience.

3. How We Use Your Information

We use your Personal Data for the following purposes:

• Order Fulfillment: To process payments, issue invoices/receipts, and ship your orders.
• Customer Support: To communicate with you regarding your order status or return requests.
• Direct Marketing: Subject to your consent, we may send you newsletters, promotions, and updates via email or SMS.
• Website Improvement: To analyze how users interact with our site and improve our store’s functionality.

4. Direct Marketing (The “Spam Law”)

In accordance with Amendment 40 to the Communications Law (Telecommunications and Broadcasting), 1982:

• We will only send you marketing materials if you have explicitly agreed (opted-in) to receive them.
• How to Opt-Out: You may remove yourself from our mailing list at any time by clicking the “Unsubscribe” (Hasa) link at the bottom of our emails, replying “Remove” to our SMS messages, or contacting us directly at batelazriel5@gmail.com.

5. Sharing Information with Third Parties

We do not sell your personal information. We only share it with trusted third parties necessary to operate our business:

• Payment Processors: iCount (to process your payment and issue tax invoices).
• Shipping & Logistics: Delivery companies (e.g., Israel Post or private couriers) to deliver your package.
• Marketing Services: Tools used to manage our newsletters and marketing campaigns.
• Analytics: Services such as Google Analytics and Facebook Pixel to help us understand website traffic and effectiveness.

6. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) for the following purposes:

• Functional: To remember items in your shopping cart and keep you logged in.
• Analytics: To track visitor numbers and site usage.
• Advertising: To show you relevant ads on other platforms (e.g., Facebook or Google) based on your visits to our site.

You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of our store.

7. Data Security

We implement acceptable industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Our website uses SSL encryption (HTTPS) to ensure data is transmitted securely.

8. Your Rights (Review and Deletion)

Under the Protection of Privacy Law, 5741-1981, you have the right to:

1. Review the information we hold about you.
2. Request the correction of incorrect or outdated information.
3. Request the deletion of your personal data (subject to legal record-keeping requirements, such as tax invoices).

To exercise these rights, please contact us at batelazriel5@gmail.com.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.